Become a Product Knowledge Expert

Have you every gone to a store in hopes of getting help with a complex purchase?  If so, you are like the other 100% of people on this planet.  How many times have you been disappointed at the lack of knowledge of a salesperson in a store?  I hate when the salesperson scans the product’s bar code and reads all of the features already listed on the website.  I am looking for more than that.  I am looking for information that I cannot find myself.

If you really want to be taken seriously, become an expert in the products you sell.  Push yourself everyday to become the best at your craft.  Becoming a product knowledge expert will help you know how to solve your customer’s problems.  And, when you solve their problems, you’ll produce repeat business and increase your sales.

Take a look at our short one-minute video to learn more about using product knowledge during a sale.

Also, take a look at the Furniture Training Company’s Product Knowledge Course available on their website by going to www.furnituretrainingcompany.com

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